Incidents | Cloud Nine Web Incidents reported on status page for Cloud Nine Web https://status.gocloudnine.net/ https://d1lppblt9t2x15.cloudfront.net/logos/3b1cfd37e05e67402e15008dd39d37b8.png Incidents | Cloud Nine Web https://status.gocloudnine.net/ en ping Louise CA went down https://status.gocloudnine.net/ Mon, 30 Mar 2026 02:15:34 +0000 https://status.gocloudnine.net/#97095808fc7616170ef78ae273f41d1f895d4c3475dfa4b118c79f5c5680dc6e ping Louise CA went down IMAP Acadia:993 recovered https://status.gocloudnine.net/ Fri, 13 Mar 2026 18:24:10 +0000 https://status.gocloudnine.net/#6d6d0cf32eae2056cee556e9b63fb17c2c7cfb7bf32624aad640d3af12e29c1c IMAP Acadia:993 recovered IMAP Acadia:993 went down https://status.gocloudnine.net/ Fri, 13 Mar 2026 18:04:23 +0000 https://status.gocloudnine.net/#6d6d0cf32eae2056cee556e9b63fb17c2c7cfb7bf32624aad640d3af12e29c1c IMAP Acadia:993 went down IMAP Acadia:993 recovered https://status.gocloudnine.net/ Thu, 12 Mar 2026 18:59:15 +0000 https://status.gocloudnine.net/#b6eeff0a939c88ff7f685d42d8d54565e354e83ea3498340afbafde0f91ad3fb IMAP Acadia:993 recovered IMAP Acadia:993 went down https://status.gocloudnine.net/ Thu, 12 Mar 2026 18:49:23 +0000 https://status.gocloudnine.net/#b6eeff0a939c88ff7f685d42d8d54565e354e83ea3498340afbafde0f91ad3fb IMAP Acadia:993 went down IMAP Longhorn:993 recovered https://status.gocloudnine.net/ Sun, 08 Mar 2026 04:09:45 +0000 https://status.gocloudnine.net/#ddb1b4c98dfb3a11f9b236c17da2bd53ad4f9a98b9e6e2a0aeb1056b717aa6d6 IMAP Longhorn:993 recovered IMAP Longhorn:993 went down https://status.gocloudnine.net/ Sun, 08 Mar 2026 03:59:51 +0000 https://status.gocloudnine.net/#ddb1b4c98dfb3a11f9b236c17da2bd53ad4f9a98b9e6e2a0aeb1056b717aa6d6 IMAP Longhorn:993 went down ping Montreal 02 recovered https://status.gocloudnine.net/ Sat, 14 Feb 2026 06:12:14 +0000 https://status.gocloudnine.net/#09bb9e0e685307d5085ae799e74f024969a55780b0ab3b277d0d8cf90debe7aa ping Montreal 02 recovered ping Montreal 04 recovered https://status.gocloudnine.net/ Sat, 14 Feb 2026 06:03:05 +0000 https://status.gocloudnine.net/#9355b7e99d996430f92b865be86d246092ff264b4289f8048cdd3e9c5f6968ec ping Montreal 04 recovered ping Montreal 02 went down https://status.gocloudnine.net/ Sat, 14 Feb 2026 05:47:06 +0000 https://status.gocloudnine.net/#09bb9e0e685307d5085ae799e74f024969a55780b0ab3b277d0d8cf90debe7aa ping Montreal 02 went down ping Montreal 04 went down https://status.gocloudnine.net/ Sat, 14 Feb 2026 05:46:56 +0000 https://status.gocloudnine.net/#9355b7e99d996430f92b865be86d246092ff264b4289f8048cdd3e9c5f6968ec ping Montreal 04 went down IMAP Acadia:993 recovered https://status.gocloudnine.net/ Wed, 21 Jan 2026 07:39:07 +0000 https://status.gocloudnine.net/#e63503687d84983ef68694a7081ec93365fb59da730d0ec19c3ff6a95c52e84a IMAP Acadia:993 recovered IMAP Acadia:993 went down https://status.gocloudnine.net/ Wed, 21 Jan 2026 06:59:18 +0000 https://status.gocloudnine.net/#e63503687d84983ef68694a7081ec93365fb59da730d0ec19c3ff6a95c52e84a IMAP Acadia:993 went down ping Montreal 02 recovered https://status.gocloudnine.net/ Sun, 11 Jan 2026 02:59:23 +0000 https://status.gocloudnine.net/#1ecfea1c3b3f922a4c62ee3dd6bf07f82785396e50f702f5519e1c9d06fb6f4c ping Montreal 02 recovered ping Montreal 04 recovered https://status.gocloudnine.net/ Sun, 11 Jan 2026 02:43:52 +0000 https://status.gocloudnine.net/#3346074f29bcc6d1c31af4780dd59c45be6184ba04f0701429aa2d8931c94aa9 ping Montreal 04 recovered ping Montreal 02 went down https://status.gocloudnine.net/ Sun, 11 Jan 2026 02:36:01 +0000 https://status.gocloudnine.net/#1ecfea1c3b3f922a4c62ee3dd6bf07f82785396e50f702f5519e1c9d06fb6f4c ping Montreal 02 went down ping Montreal 04 went down https://status.gocloudnine.net/ Sun, 11 Jan 2026 02:35:51 +0000 https://status.gocloudnine.net/#3346074f29bcc6d1c31af4780dd59c45be6184ba04f0701429aa2d8931c94aa9 ping Montreal 04 went down Network outage https://status.gocloudnine.net/incident/346843 Wed, 27 Mar 2024 11:55:00 -0000 https://status.gocloudnine.net/incident/346843#4e87be474cfebf41244347c81dfc1c021ecb50b140bd012bbc2a060631e257aa Resolved March 27, 2024 at 5:23 AM This incident has been resolved as of 8 minutes ago. We apologize for the long duration of this outage today, but it was difficult for the network team to identify the core issue. Identified March 27, 2024 at 4:33 AM Unfortunately this looks like a potentially long-duration outage as neither our team or ISP are able to identify the issue at this time. They are continuing work on analyzing the situation. We hope to be able to update with more concrete information soon. Monitoring March 27, 2024 at 4:21 AM This is looking more and more like an equipment failure. Both our ISP and our network team are still diagnosing the issue and rebooting key equipment etc. Update March 27, 2024 at 3:13 AM We are continuing to work on a fix for this incident. We see traffic stopping at our ISP in the datacenter and we can reach the internet from our equipment, which indicates (thus far) that this is some fault with our ISP. We are not under attack or anything like that. We will update here once we know more. Identified March 27, 2024 at 2:56 AM We are seeing a network outage in Canada. We are investigating the cause. We're currently experiencing network issues https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 18:23:00 -0000 https://status.gocloudnine.net/incident/295456#e4a5295db07d4723d5891b314e62bc1f268b268aef3a07b93caad7b93c2a94a9 Everything has been resolved. We were experiencing an attack on our infrastructure that has been stopped by our network engineers. We're currently experiencing network issues https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 17:37:00 -0000 https://status.gocloudnine.net/incident/295456#6e9f8f423783e20331c431ab858640facd13eb00920c4b3f13ea1e368cd201aa Our data center engineers are currently investigating a network issue. Server Upgrades and Reboots https://status.gocloudnine.net/incident/268763 Thu, 05 Oct 2023 15:30:00 -0000 https://status.gocloudnine.net/incident/268763#81c08ab6b91f3a4b7915f212fc8949fe75685affb8ca4433ff4b34c61f7f8356 We're updating our servers for a recent Ubuntu patch to keep things safe and secure :) Kernel Upgrade https://status.gocloudnine.net/incident/260479 Sun, 17 Sep 2023 07:55:00 -0000 https://status.gocloudnine.net/incident/260479#6b2cf00749950d195e16043f6ddb878b038d6c2cae7eea8d84bc919f07e4908e Kernel upgrades have been completed Kernel Upgrade https://status.gocloudnine.net/incident/260479 Sun, 17 Sep 2023 07:50:00 -0000 https://status.gocloudnine.net/incident/260479#56c9ea4234cdb446d7a5adc6f54c4b9acf343a1c99a6c86a679318e9cf7d25c0 Some of our servers had a temporary outage due to a Kernel Upgrade. This only lasted about 15-minutes. Mass Upgrades https://status.gocloudnine.net/incident/254967 Mon, 04 Sep 2023 22:00:00 -0000 https://status.gocloudnine.net/incident/254967#e01c31f84c943a5f63d609c285061be5933b1536f2b424875009dfe5978b09d3 Maintenance completed Mass Upgrades https://status.gocloudnine.net/incident/254967 Mon, 04 Sep 2023 13:00:00 -0000 https://status.gocloudnine.net/incident/254967#675cd0e54834f62de694c1a5bd285bf34953e3cf681d877ae534fc65a5438a2e We're currently doing system performance upgrades. All sites are being upgraded to High Freq CPU servers with OpenLiteSpeed. Downtime should be minimal.