Incidents reported on status page for Cloud Nine Web https://status.gocloudnine.net/ https://d1lppblt9t2x15.cloudfront.net/logos/3b1cfd37e05e67402e15008dd39d37b8.png https://status.gocloudnine.net/ en https://status.gocloudnine.net/ Sat, 14 Jun 2025 06:50:12 +0000 https://status.gocloudnine.net/#713cefb8ca014c900c67c1280f776c51b2366f313adf4a0666c6f76dd747fb35 IMAP Longhorn:993 recovered https://status.gocloudnine.net/ Sat, 14 Jun 2025 06:30:24 +0000 https://status.gocloudnine.net/#713cefb8ca014c900c67c1280f776c51b2366f313adf4a0666c6f76dd747fb35 IMAP Longhorn:993 went down https://status.gocloudnine.net/ Tue, 20 May 2025 20:26:05 +0000 https://status.gocloudnine.net/#afd01f4b30af2cb2d28fdd83d48462c704594f554ce1807ff3cd74c82885d564 IMAP Monday:993 recovered https://status.gocloudnine.net/ Tue, 20 May 2025 20:16:15 +0000 https://status.gocloudnine.net/#afd01f4b30af2cb2d28fdd83d48462c704594f554ce1807ff3cd74c82885d564 IMAP Monday:993 went down https://status.gocloudnine.net/ Sat, 05 Apr 2025 05:00:03 +0000 https://status.gocloudnine.net/#51fc2aaf2c0ba47606ced4b32f0b0486e676489266a237016c4c13a9bd1cee74 ping Montreal 04 recovered https://status.gocloudnine.net/ Sat, 05 Apr 2025 04:44:05 +0000 https://status.gocloudnine.net/#51fc2aaf2c0ba47606ced4b32f0b0486e676489266a237016c4c13a9bd1cee74 ping Montreal 04 went down https://status.gocloudnine.net/incident/346843 Wed, 27 Mar 2024 11:55:00 -0000 https://status.gocloudnine.net/incident/346843#4e87be474cfebf41244347c81dfc1c021ecb50b140bd012bbc2a060631e257aa Resolved March 27, 2024 at 5:23 AM This incident has been resolved as of 8 minutes ago. We apologize for the long duration of this outage today, but it was difficult for the network team to identify the core issue. Identified March 27, 2024 at 4:33 AM Unfortunately this looks like a potentially long-duration outage as neither our team or ISP are able to identify the issue at this time. They are continuing work on analyzing the situation. We hope to be able to update with more concrete information soon. Monitoring March 27, 2024 at 4:21 AM This is looking more and more like an equipment failure. Both our ISP and our network team are still diagnosing the issue and rebooting key equipment etc. Update March 27, 2024 at 3:13 AM We are continuing to work on a fix for this incident. We see traffic stopping at our ISP in the datacenter and we can reach the internet from our equipment, which indicates (thus far) that this is some fault with our ISP. We are not under attack or anything like that. We will update here once we know more. Identified March 27, 2024 at 2:56 AM We are seeing a network outage in Canada. We are investigating the cause. https://status.gocloudnine.net/incident/346843 Wed, 27 Mar 2024 11:55:00 -0000 https://status.gocloudnine.net/incident/346843#4e87be474cfebf41244347c81dfc1c021ecb50b140bd012bbc2a060631e257aa Resolved March 27, 2024 at 5:23 AM This incident has been resolved as of 8 minutes ago. We apologize for the long duration of this outage today, but it was difficult for the network team to identify the core issue. Identified March 27, 2024 at 4:33 AM Unfortunately this looks like a potentially long-duration outage as neither our team or ISP are able to identify the issue at this time. They are continuing work on analyzing the situation. We hope to be able to update with more concrete information soon. Monitoring March 27, 2024 at 4:21 AM This is looking more and more like an equipment failure. Both our ISP and our network team are still diagnosing the issue and rebooting key equipment etc. Update March 27, 2024 at 3:13 AM We are continuing to work on a fix for this incident. We see traffic stopping at our ISP in the datacenter and we can reach the internet from our equipment, which indicates (thus far) that this is some fault with our ISP. We are not under attack or anything like that. We will update here once we know more. Identified March 27, 2024 at 2:56 AM We are seeing a network outage in Canada. We are investigating the cause. https://status.gocloudnine.net/incident/346843 Wed, 27 Mar 2024 11:55:00 -0000 https://status.gocloudnine.net/incident/346843#4e87be474cfebf41244347c81dfc1c021ecb50b140bd012bbc2a060631e257aa Resolved March 27, 2024 at 5:23 AM This incident has been resolved as of 8 minutes ago. We apologize for the long duration of this outage today, but it was difficult for the network team to identify the core issue. Identified March 27, 2024 at 4:33 AM Unfortunately this looks like a potentially long-duration outage as neither our team or ISP are able to identify the issue at this time. They are continuing work on analyzing the situation. We hope to be able to update with more concrete information soon. Monitoring March 27, 2024 at 4:21 AM This is looking more and more like an equipment failure. Both our ISP and our network team are still diagnosing the issue and rebooting key equipment etc. Update March 27, 2024 at 3:13 AM We are continuing to work on a fix for this incident. We see traffic stopping at our ISP in the datacenter and we can reach the internet from our equipment, which indicates (thus far) that this is some fault with our ISP. We are not under attack or anything like that. We will update here once we know more. Identified March 27, 2024 at 2:56 AM We are seeing a network outage in Canada. We are investigating the cause. https://status.gocloudnine.net/incident/346843 Wed, 27 Mar 2024 11:55:00 -0000 https://status.gocloudnine.net/incident/346843#4e87be474cfebf41244347c81dfc1c021ecb50b140bd012bbc2a060631e257aa Resolved March 27, 2024 at 5:23 AM This incident has been resolved as of 8 minutes ago. We apologize for the long duration of this outage today, but it was difficult for the network team to identify the core issue. Identified March 27, 2024 at 4:33 AM Unfortunately this looks like a potentially long-duration outage as neither our team or ISP are able to identify the issue at this time. They are continuing work on analyzing the situation. We hope to be able to update with more concrete information soon. Monitoring March 27, 2024 at 4:21 AM This is looking more and more like an equipment failure. Both our ISP and our network team are still diagnosing the issue and rebooting key equipment etc. Update March 27, 2024 at 3:13 AM We are continuing to work on a fix for this incident. We see traffic stopping at our ISP in the datacenter and we can reach the internet from our equipment, which indicates (thus far) that this is some fault with our ISP. We are not under attack or anything like that. We will update here once we know more. Identified March 27, 2024 at 2:56 AM We are seeing a network outage in Canada. We are investigating the cause. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 18:23:00 -0000 https://status.gocloudnine.net/incident/295456#e4a5295db07d4723d5891b314e62bc1f268b268aef3a07b93caad7b93c2a94a9 Everything has been resolved. We were experiencing an attack on our infrastructure that has been stopped by our network engineers. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 18:23:00 -0000 https://status.gocloudnine.net/incident/295456#e4a5295db07d4723d5891b314e62bc1f268b268aef3a07b93caad7b93c2a94a9 Everything has been resolved. We were experiencing an attack on our infrastructure that has been stopped by our network engineers. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 18:23:00 -0000 https://status.gocloudnine.net/incident/295456#e4a5295db07d4723d5891b314e62bc1f268b268aef3a07b93caad7b93c2a94a9 Everything has been resolved. We were experiencing an attack on our infrastructure that has been stopped by our network engineers. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 18:23:00 -0000 https://status.gocloudnine.net/incident/295456#e4a5295db07d4723d5891b314e62bc1f268b268aef3a07b93caad7b93c2a94a9 Everything has been resolved. We were experiencing an attack on our infrastructure that has been stopped by our network engineers. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 17:37:00 -0000 https://status.gocloudnine.net/incident/295456#6e9f8f423783e20331c431ab858640facd13eb00920c4b3f13ea1e368cd201aa Our data center engineers are currently investigating a network issue. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 17:37:00 -0000 https://status.gocloudnine.net/incident/295456#6e9f8f423783e20331c431ab858640facd13eb00920c4b3f13ea1e368cd201aa Our data center engineers are currently investigating a network issue. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 17:37:00 -0000 https://status.gocloudnine.net/incident/295456#6e9f8f423783e20331c431ab858640facd13eb00920c4b3f13ea1e368cd201aa Our data center engineers are currently investigating a network issue. https://status.gocloudnine.net/incident/295456 Sun, 03 Dec 2023 17:37:00 -0000 https://status.gocloudnine.net/incident/295456#6e9f8f423783e20331c431ab858640facd13eb00920c4b3f13ea1e368cd201aa Our data center engineers are currently investigating a network issue. https://status.gocloudnine.net/incident/268763 Thu, 05 Oct 2023 16:00:00 +0000 https://status.gocloudnine.net/incident/268763#10c910484a9d1a4543a1634b6b46b691d49308a180d705a401c3def7f59b9ef6 Maintenance completed https://status.gocloudnine.net/incident/268763 Thu, 05 Oct 2023 16:00:00 +0000 https://status.gocloudnine.net/incident/268763#10c910484a9d1a4543a1634b6b46b691d49308a180d705a401c3def7f59b9ef6 Maintenance completed https://status.gocloudnine.net/incident/268763 Thu, 05 Oct 2023 15:30:00 -0000 https://status.gocloudnine.net/incident/268763#81c08ab6b91f3a4b7915f212fc8949fe75685affb8ca4433ff4b34c61f7f8356 We're updating our servers for a recent Ubuntu patch to keep things safe and secure :) https://status.gocloudnine.net/incident/268763 Thu, 05 Oct 2023 15:30:00 -0000 https://status.gocloudnine.net/incident/268763#81c08ab6b91f3a4b7915f212fc8949fe75685affb8ca4433ff4b34c61f7f8356 We're updating our servers for a recent Ubuntu patch to keep things safe and secure :) https://status.gocloudnine.net/incident/260479 Sun, 17 Sep 2023 07:55:00 -0000 https://status.gocloudnine.net/incident/260479#6b2cf00749950d195e16043f6ddb878b038d6c2cae7eea8d84bc919f07e4908e Kernel upgrades have been completed https://status.gocloudnine.net/incident/260479 Sun, 17 Sep 2023 07:55:00 -0000 https://status.gocloudnine.net/incident/260479#6b2cf00749950d195e16043f6ddb878b038d6c2cae7eea8d84bc919f07e4908e Kernel upgrades have been completed https://status.gocloudnine.net/incident/260479 Sun, 17 Sep 2023 07:50:00 -0000 https://status.gocloudnine.net/incident/260479#56c9ea4234cdb446d7a5adc6f54c4b9acf343a1c99a6c86a679318e9cf7d25c0 Some of our servers had a temporary outage due to a Kernel Upgrade. This only lasted about 15-minutes. https://status.gocloudnine.net/incident/260479 Sun, 17 Sep 2023 07:50:00 -0000 https://status.gocloudnine.net/incident/260479#56c9ea4234cdb446d7a5adc6f54c4b9acf343a1c99a6c86a679318e9cf7d25c0 Some of our servers had a temporary outage due to a Kernel Upgrade. This only lasted about 15-minutes. https://status.gocloudnine.net/incident/254967 Mon, 04 Sep 2023 22:00:00 +0000 https://status.gocloudnine.net/incident/254967#e01c31f84c943a5f63d609c285061be5933b1536f2b424875009dfe5978b09d3 Maintenance completed https://status.gocloudnine.net/incident/254967 Mon, 04 Sep 2023 22:00:00 +0000 https://status.gocloudnine.net/incident/254967#e01c31f84c943a5f63d609c285061be5933b1536f2b424875009dfe5978b09d3 Maintenance completed https://status.gocloudnine.net/incident/254967 Mon, 04 Sep 2023 13:00:00 -0000 https://status.gocloudnine.net/incident/254967#675cd0e54834f62de694c1a5bd285bf34953e3cf681d877ae534fc65a5438a2e We're currently doing system performance upgrades. All sites are being upgraded to High Freq CPU servers with OpenLiteSpeed. Downtime should be minimal. https://status.gocloudnine.net/incident/254967 Mon, 04 Sep 2023 13:00:00 -0000 https://status.gocloudnine.net/incident/254967#675cd0e54834f62de694c1a5bd285bf34953e3cf681d877ae534fc65a5438a2e We're currently doing system performance upgrades. All sites are being upgraded to High Freq CPU servers with OpenLiteSpeed. Downtime should be minimal.